CUSTOMER SERVICE CENTRE

Mainco Group’s Customer Service Centre provides two efficient and comprehensive means of service management.

MAINCO ACTION LINE 1300 735 193

Mainco Action Line is designed to ensure we deliver our customers with fast and effective solutions.

Linked to our onsite customer service centre, Mainco Action Line is accessible 24 hours a day, 7 days a week.

ONLINE SERVICE MANAGEMENT

Mainco Group has a web-based service management module which provides Capability for customers to view the status of their jobs and create new jobs directly in CMMS via a web browser, giving them 24 hour access, 7 days a week.

This gives immediate access to information within Mainco’s Customer Service Centre as and when required.

OUR PEOPLE

Mainco Group is focused on delivering professional, high quality client services through personnel which have extensive skills and experience in their respective areas of expertise.

We acknowledge the key to long lasting relationships and success for both our client and us is through recruiting and retaining motivated staff that have the skills and competencies to do the job.

In addition to our sixty plus staff we have established a comprehensive network of pre-qualified sub-contractors that assist us in delivering a variety of specialised services.